We recently sent a feedback form to customers asking for feedback on their experience with e-Cycle. We were thrilled by the positive responses we received. Below are a few we wanted to share.
"The process was painless and very fast. Your shipping package was just right and the e-mail follow up kept me aware of the timeline. I was real pleased to get the check so quick." -- LaMar, found e-Cycle in iPhone Life online newsletter.
"I probably could have gotten more money for my phone if I would have sold it through eBay, but the hassle sometimes isn't worth it. I felt your company provided excellent service and made it easy to get cash for my old phone. I like working through e-Commerce, and the fact that I literally never had to speak with anyone or wait for anything made my experience an enjoyable one. Your service reps always kept me in the loop via e-mail as well, which was great. I have recommended e-Cycle to several of my friends with old iPhones.” -- Robert, found out about e-Cycle through an employee at e-Cycle.
"I have had a completely positive experience and especially appreciated the gift card for coffee when the check came a little later tha promised. In fact, I told all my Facebook friends about e-Cycle since I had such an outstanding service. Keep up the great work!" -- Scott, found e-Cycle while searching online.
"The experience was outstanding. The website was easy to use, there was timely communication and follow-through. You did what you said you would do and it was flawless execution. I've referred two other folks to your site.” -- Jarren, found e-Cycle in an e-mail from TechLife Ohio.
"Had a super positive experience. Quick and simple with prompt payment. I recommended e-Cycle to friends on Facebook.” -- Daniel, found e-Cycle in a Gizmodo article.
"VERY positive experience. It was very easy and fast. I have no complaints. I definitely will be telling anyone with an old iPhone about you. Thanks!" -- Joe, found e-Cycle on Twitter.
"Great service, have mentioned you to others." -- Carmyn, found e-Cycle in iPhone Life online newsletter.
"The experience of using e-Cycle was easy and painless." -- Brandon, found e-Cycle through Google search.
"The customer service was great, the people I dealt with were very nice and very helpful." -- Dennis, found e-Cycle in a magazine advertisement.
"A very positive experience with you guys. Extremely easy - just what I was looking for. Very fair price for my phone. Much easier than eBay. I've already recommended to friends. I'll post on Facebook too." -- Edward, found e-Cycle on Mac Life iPhone application in the news section.
"The process was about as simple as it could be. Great e-mail follow-up too. The process was in complete integrity. Please add old laptops to your service. Thank you." -- John, found e-Cycle in iPhone Life online newsletter.
"The process was very easy and user friendly. I received my checks as promised in a timely fashion. I just wish you offered other products to e-Cycle." -- Darren, found e-Cycle in Sacramento Bee article.
e-Cycle is trusted by individuals, businesses and organizations nationwide for mobile phone buyback, data security and recycling. To learn more visit http://www.e-cycle.com.